Niterra North America

Lead and oversee aftermarket operations to meet or exceed requirements and business objectives.

Essential Duties:

• Adhere to all company policies and procedures which include IATF, ISO, ISMS, and Safety related policies.
• Ensure process achievements and promote customer focus throughout the organization.
• Lead AFM associates and provide feedback to managers for evaluations
• Coordinate/perform physical inventory of AFM product as required
• Full understanding of SAP, including but not limited to picking, pulling, parts movement, inventory control, creating Transfer Orders, Inbound Deliveries, and Replenishment Transfer Orders for AFM;
• Assist in establishing effective AFM operating procedure/work instructions;
• Prepare and notify appropriate personnel for next shift operation;
• Investigation, resolution and prompt reporting of abnormal supply quantities to appropriate personnel;
• Provide departmental training/communication;
• Maintain documentation according to specified procedures;
• Establish/coordinate/report storage capabilities and capacities;
• Promptly report appropriate information to management;
• Assist with receiving process, including Handling Unit creation, process to include audits of customer specific products received into the AFM Warehouse;

Other Duties:

• Perform packaging and labeling functions for aftermarket orders in a prompt manner in accordance with SAP inventory management system;
• Perform Put Away and Pulling functions based on customer orders and attendance issues;
• Performance of household duties including 5S;
• Prompt reporting of any abnormalities to management;
• Will perform other duties as assigned by management;
• Overtime and shift changes on short notice.

Academic Skills/Knowledge/Experience:

High School Diploma or GED required

Vocational/Technical certification preferred

Combination of post-secondary education and/or previous associated work experience commensurate to two years required

Will be required to complete continuing education courses as mandated by management

MS Office preferred

SAP experience preferred

Problem identification and resolution

Excellent organization, planning, and administration

Multi-task

Effective communication

Strong verbal communication skills

Basic computer

Recordkeeping

Front Line Leadership

Highly tactful and diplomatic

Maintain confidentiality

Adapt to changing needs in fast paced office

Cope with stressful situations

Effective time management of self and subordinates

Physical Requirements:

Ability to see and hear (correctable)

Ability to communicate verbally

Safety shoes and Hi-Vis required

Lift up to 50lbs unassisted

Lift 51 - 75lbs with assistance

Potential Hazards:

Hazard associated with business